Engage Job Evaluation, by APAG
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Home/Case studies/Financial Services Organisation
Kenya + Uganda · Financial Services
Financial Services Organisation
800 employees · 200 roles · Two-week in-country engagement
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This large financial services group across Kenya and Uganda engaged Engage to strengthen grading, improve consistency, and align reward. Over a two-week in-country engagement we trained a local committee, graded around 200 roles, secured CEO sign-off, and supported a full implementation and communication campaign.

Context

This large financial services organisation operates across Kenya and Uganda and employs approximately 800 people. The client engaged us to support a broad job evaluation exercise as part of a wider effort to strengthen grading, improve internal consistency, and align reward structures across the organisation.

Business challenge

The organisation needed to move from its existing grading structure to a new one that better reflected role size and organisational realities. The project also needed to address grade conversion, compensation alignment, and job title consistency, plus build buy-in at multiple levels, including senior leadership, and support implementation and change management.

Our approach

We worked in-country over two weeks, training a local committee of leaders and employees to systematically grade around 200 positions. Early in the project the CEO requested an awareness session for senior leaders to build buy-in. An executive-level committee was then constituted to review outcomes through several iterations before final CEO sign-off. The engagement later expanded into implementation support, including individual employee letters and an organisation-wide communication campaign.

Outcome

A successfully implemented grading structure, improved compensation alignment, stronger job title consistency, leadership buy-in across the organisation, and a structured communication and change process that ensured the outcomes were implemented effectively.
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Engage Job Evaluation, by APAG

Job Evaluation. Rebuilt.

An APAG methodology · Africa People Advisory Group

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